Once an order has been shipped, it is difficult to make changes.
Please double-check that you have entered the correct address when placing your order.
If an order is returned to us due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you resubmit your order.
If you have any urgent concerns, please contact our customer service team at +61 423 707 744 or email us at hello@biancaandmark.com.au.